Payment Policy

Effective Date: January 7, 2025

Thank you for shopping with Planbina. This Payment Policy outlines the accepted payment methods, billing practices, and related terms for purchases made on Planbina.com. Please read it carefully to ensure a smooth transaction process.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • Online Payment Gateways: PayPal, Apple Pay, Google Pay

  • Bank Transfers: Available for bulk orders upon request (contact us for details)

2. Payment Security

  • We use industry-standard SSL encryption to protect your payment and personal information.

  • Payment details are processed securely through trusted third-party payment processors. Planbina does not store your credit card information.

3. Order Confirmation

  • Once your payment is successfully processed, you will receive an email confirmation with your order details and receipt.

  • If you do not receive a confirmation email, please check your spam/junk folder or contact us at info@planbina.com.

4. Payment Authorization

  • All payments are subject to verification and authorization by the payment processor and your bank.

  • If a payment is declined, your order will not be processed. Please contact your bank or card issuer for further assistance.

5. Billing Information

  • Please ensure that your billing information matches the details associated with your payment method to avoid delays in processing your order.

  • Any discrepancies may result in order cancellation or delays.

6. Currency and Taxes

  • All prices on Planbina.com are listed in US Dollars (USD).

  • Applicable sales taxes will be calculated and displayed during checkout based on your shipping address.

7. Refunds and Adjustments

  • Refunds for canceled or returned orders will be issued to the original payment method.

  • Please allow 5-10 business days for the refund to appear in your account, depending on your bank’s policies.

8. Recurring Payments (Subscriptions)

If we offer subscription-based services in the future, the following terms will apply:

  • Your payment method will be charged on a recurring basis as per the subscription terms.

  • You may cancel your subscription at any time by contacting us or through your account settings.

9. Disputed Payments

  • If you believe a payment has been processed in error, please contact us immediately at info@planbina.com or call (769) 208-8139.

  • We will investigate the issue and provide a resolution promptly.

10. Fraud Prevention

  • Planbina reserves the right to cancel any order suspected of fraudulent activity.

  • Additional verification may be required for certain orders to ensure the security of both parties.

11. Changes to This Policy

We may update this Payment Policy from time to time to reflect changes in our practices or payment processor terms. The updated policy will be posted on this page with the effective date.

12. Contact Us

If you have any questions or concerns regarding this Payment Policy, please contact us:

Planbina

  • Street Address: 1078 Meadowbrook Rd, Jackson, Mississippi, United States

  • Phone Number: (769) 208-8139

  • Email: info@planbina.com

  • Website: Planbina.com

Thank you for choosing Planbina. We are committed to providing you with a secure and seamless payment experience.