Privacy Policy

Effective Date: January 7, 2025

At Planbina, your privacy and trust are of paramount importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By interacting with our website and services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We collect two main types of information:

  • Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact customer service, we may collect information such as your name, email address, phone number, shipping and billing address, payment information (credit card, debit card, PayPal, etc.), and order history.
  • Non-Personal Information: We may also collect data such as your IP address, browser type, device information, pages viewed, and actions taken on our site. This helps us analyze trends and improve our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and ship products to your specified address.
  • Customer Service: To respond to your inquiries, complaints, and provide necessary support regarding your account and orders.
  • Marketing and Communications: We may send promotional emails, newsletters, or special offers if you have subscribed to our mailing list. You can unsubscribe from marketing communications at any time by following the unsubscribe link provided in every email.
  • Improving Website Performance: We use aggregated, non-personally identifiable information to enhance our website functionality, improve user experience, and analyze trends to offer more relevant content and services.

3. Data Security

Planbina uses a variety of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. This includes industry-standard SSL encryption for secure online transactions and secure server environments. We also conduct regular security audits to ensure that your data is safe.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information. However, we may share necessary details with trusted third-party service providers who assist us in operating our website, processing payments, or shipping products. These third-party partners are required to uphold the same privacy standards as Planbina. We will not share your personal information for marketing purposes without your explicit consent.

5. Cookies

We use cookies to enhance your browsing experience. Cookies are small text files that store your preferences and help us optimize your shopping experience. They allow us to remember your login information, shopping cart, and preferences, which ensures a more efficient browsing session. You can adjust your browser settings to block or delete cookies, but this may affect some website functionalities.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of any incorrect or incomplete information.
  • Erasure: Request deletion of your personal data (subject to legal retention requirements).
  • Opt-out of Marketing: You can unsubscribe from marketing emails at any time by using the link in the email or by contacting us directly.

If you wish to exercise any of these rights or have concerns about your privacy, please contact us at info@planbina.com.

Street: 1078 Meadowbrook Rd Jackson, Mississippi, United States
Phone number: (769) 208-8139
Email: info@planbina.com
Website: planbina.com